This was our second use of the JW Home Improvement. The first time experience was wonderful. They were professional, did the job within agreed time and price, so we hired them again. This second experience was the polar opposite. We were seeking handyman services, but the estimator from JW turned each item on the list into a major job. We ended up with a coupon that we'd paid for, but no handyman services delivered, and no follow up call from the company to discuss. We ultimately hired another handyman who did a beautiful job within budget.
When you hire a contractor or specialist, they usually supply the materials, and often at a markup. If they don't provide the materials, they may not guarantee a repair, or your choices are limited to what they have in stock. When you choose your own materials, you know how much the product costs, and you can stay within your budget. You also get to choose the manufacturer, finish and register any warranty agreement.

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