There’s nothing worse than starting a sink or toilet repair only to find that the shutoff valve won’t shut off. Some shutoff valves are easy to replace. For those that aren’t, turn off the main water valve, remove the packing nut, and then unscrew the stem and take it to the hardware store to find a replacement washer. Clean any grit out of the valve body and pop on the new washer. The valve will work like new.
JW were very prompt to reply to our initial quote request in which we described using the master shower caused water to pour down the HVAC return duct and was collecting within the walls and causing water damage on the first floor and in the basement ceiling. We also reached out to see if they could resolve a water issue in a corner of the basement that had become oversaturated during the heavy DC rains this summer causing heavy mold within the insulation and a few rotted studs (in addition to moldy drywall). Josh quickly scheduled a time to come out and take a look at the situation and provided great upfront information regarding what he thought the issue might be (initially believed a ripped rubber liner in the shower), price estimate, and description of the teams they use to work on projects. He estimated 2 workers over 3-4 days for $5,952.00 to $7,936.00 dependent on the severity of the issue and materials required. Once we scheduled the work, Cesar was out on time (a little early every day) from Monday through midday Wednesday. On site Cesar let me know the issue actually seemed to be bad grouting and caulking from the original house flippers. He offered to re-grout the entire shower and re-caulk, then test the shower instead of tearing up the stone tile on the floor. The next day we tested the shower for 10-15 minutes and no leak! Luckily for us the issue was smaller than expected which saved us a lot of hassle and money and I'm glad he opted to try that before blindly tearing up the shower. Beyond the high quality of work in general, a few things stood out in my mind as to how customer-oriented JW is: 1) Cesar constantly checked in if he wanted our opinion on things before moving forward. 2) Within the main leak area, he sprayed anti-fungal solution to prevent residual build up. 3) In the basement leak area, they sprayed base-level drylock to help prevent further issues. 4) We had plans to paint the areas they worked on so we didn't require they to repaint but it was offered to us. When they learned we planned on painting, they primed the area so it was ready for us when we got to painting it. 5) The cleanup crew collected all leftover materials and some extra left by the original flippers. Overall the project came in under budget and under timeline. We were exceptionally pleased with JW and will continue to use them as we need services like theirs.
This was our second use of the JW Home Improvement. The first time experience was wonderful. They were professional, did the job within agreed time and price, so we hired them again. This second experience was the polar opposite. We were seeking handyman services, but the estimator from JW turned each item on the list into a major job. We ended up with a coupon that we'd paid for, but no handyman services delivered, and no follow up call from the company to discuss. We ultimately hired another handyman who did a beautiful job within budget.
If you have shallow scratches or nicks, hide them with a stain-filled touch-up marker. Dab on the stain and wipe off the excess with a rag. But beware: Scratches can absorb lots of stain and turn darker than the surrounding finish. So start with a marker that’s lighter than your cabinet finish and then switch to a darker shade if needed. For deeper scratches, use a filler pencil, which fills and colors the scratch. Or, try using a walnut to remove scratches in wood!
How to DIY it: This job can be messy, so protect nearby surfaces by covering them with plastic or cardboard. Spray the springs with garage door lubricant (about 
$7 at home centers). Don’t use oil, grease, or other lubricants. They may be cheaper, or you may have them on hand already, but they won’t work as well and tend to pick up dust and grit—just what you don’t want on moving parts.
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