This was our second use of the JW Home Improvement. The first time experience was wonderful. They were professional, did the job within agreed time and price, so we hired them again. This second experience was the polar opposite. We were seeking handyman services, but the estimator from JW turned each item on the list into a major job. We ended up with a coupon that we'd paid for, but no handyman services delivered, and no follow up call from the company to discuss. We ultimately hired another handyman who did a beautiful job within budget.

How to DIY it: This job can be messy, so protect nearby surfaces by covering them with plastic or cardboard. Spray the springs with garage door lubricant (about 
$7 at home centers). Don’t use oil, grease, or other lubricants. They may be cheaper, or you may have them on hand already, but they won’t work as well and tend to pick up dust and grit—just what you don’t want on moving parts.
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